I need help now
If you or someone you know is in immediate danger or a crime has been committed, call 999 straight away. Do not wait.
When you use the chat service, you’ll be connected with an experienced advisor who’ll listen to you without judging and give you information and advice.
Monday: 5pm – 8pm
Wednesday: 5pm – 8pm
We’re closed on bank holidays.
You can send us an email at any time and one of our experts will email you back within 5-7 working days.
When you write to us, your email address will be encrypted which means we will never see it. Our reply is sent directly back to your inbox.
NHS 111 by dialling 111
(England and Wales, all-ages)
NHS 24 call 08454 242424
Papyrus confidential suicide prevention advice line on 0800 068 4141
(open daily between 9am and midnight, under 35s). More info
The Samaritans is open any time, you can call them on 116 123 for free More info
Check out our additional support page for information on more support and advice services