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I need help now

Emergency help

If you or someone you know is in immediate danger or a crime has been committed, call 999 straight away. Do not wait.


When you use the chat service, you’ll be connected with an experienced advisor who’ll listen to you without judging and give you information and advice.

Opening times
Monday, Tuesday and Wednesday: 5pm – 8pm


You can send us an email at any time and one of our experts will email you back within 5-7 working days.

When you write to us, your email address will be encrypted which means we will never see it. Our reply is sent directly back to your inbox.

Medical Advice

NHS 111 by dialling 111
(England and Wales, all-ages)

NHS 24 call 08454 242424
(Scotland, all-ages)

Emotional support

Childline call 0800 1111 or speak to them on their online chat or via email
(under 18s).

Papyrus confidential suicide prevention advice line on 0800 068 4141
(open daily between 9am and midnight, under 35s). More info

The Samaritans is open any time, you can call them on 116 123 for free More info

Domestic and sexual violence

Rape Crisis call 0808 802 9999 or speak to them on their online chat
(16 and over)

Victim Support call 0800 123 6600 or speak to them on their online chat

GALOP call 0800 999 5428 More info
(LGBTQ+, all-ages)

Remove a nude image shared online

If a sexual image of you has been shared online, the Report Remove tool can help you get this taken down.

Report grooming

If you think someone might be grooming you online, you can make a report to CEOP a law enforcement agency that will be able to help keep you safe.

Check out our additional support page for information on more support and advice services