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Will anyone know I have contacted you?

This website is completely anonymous, which means you don’t have to give us any identifying information like your name, date of birth or address. Your information is kept private and is not shared with others.

This website site does not record any details that identify individual users. This means that if you use our anonymous chat or email service, the person you’re contacting won’t know who you are and your information is kept safe. Find out more about how our chat and email service works here. You can also submit a question to us and if we think it is something other young people want to know, we will share our response.

It is important for you to know that if you do decide to give us identifying details (like your full name or contact details), and you tell us something that makes us worried that you are going to hurt yourself or someone else, we have a responsibility to pass this information on. We will have to send the information shared to the relevant authorities (such as social services) so that everyone, including you, is kept safe from harm.